Terms & Conditions
Terms & Conditions – La Mer Dining
At La Mer Dining, we aim to provide a seamless and high-quality dining experience. By confirming a booking with us, you agree to the following terms:
1. Booking & Deposit
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A deposit is required to secure your booking.
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Bookings are only confirmed once the deposit has been received.
2. Cancellation Policy
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Cancellations made 48 hours (2 days) or more before the event will receive a full deposit refund.
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Cancellations made less than 48 hours before the event will result in the deposit being non-refundable.
3. Guest Count & Changes
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Final guest count must be confirmed before the event.
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Any reductions in guest numbers after confirmation may not affect the final price.
4. Menu & Service
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Menus are agreed in advance and may be subject to change based on ingredient availability.
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We reserve the right to make reasonable substitutions where necessary.
5. Client Responsibilities
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The client must ensure that the kitchen and event space are suitable for service.
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Any damages to equipment or property caused by guests are the client’s responsibility.
6. Allergies & Dietary Requirements
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Clients must inform us of any allergies or dietary restrictions in advance.
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While we take care in preparation, we cannot guarantee a completely allergen-free environment.
7. Delays & Access
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Delays in access to the property or kitchen may affect service timing.
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We are not responsible for delays caused by circumstances beyond our control.
8. Force Majeure
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We are not liable for failure to perform due to events beyond our control (e.g. weather, travel disruptions, government restrictions).
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In such cases, we will aim to reschedule where possible.
9. Liability
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La Mer Dining is not liable for any indirect or incidental damages arising from the use of our services.