REFUND POLICY

At La Mer Dining, every event is carefully planned and prepared specifically for each guest. To secure your booking and cover preparation costs, we operate the following refund policy.

Deposit

A 20% non-full-payment deposit is required to confirm all bookings. Your reservation is not confirmed until the deposit has been received.

Cancellation & Refunds

If you need to cancel your booking:

• More than 48 hours before your scheduled event: You will receive 75% of your deposit back. The remaining 25% of the deposit is retained to cover administrative work, planning, and preparation costs.

• Within 48 hours of your scheduled event: The deposit is non-refundable, as ingredients, staffing, and event preparations will already have been arranged.

Changes to Your Booking

We will do our best to accommodate changes to guest numbers, menus, or event details whenever possible. However, changes requested within 48 hours of the event may not be possible and may incur additional charges.

Refund Processing

Approved refunds will be processed using the original payment method whenever possible. Processing times may vary depending on your payment provider.

Exceptional Circumstances

In exceptional situations, La Mer Dining reserves the right to review cancellation requests on a case-by-case basis.

Contact Us

If you have any questions regarding cancellations or refunds, please contact us before your event. We are always happy to assist.

La Mer Dining
Email: info@lamerdining.com.tr
Website: www.lamerdining.com.tr